FAQ

Answers to Common Questions

MY DOG'S PAW IS 3CM, BUT I'D LIKE THE PRINT TO BE BIGGER, CAN I DO THAT?

Yes!  You can enter your dog's actual paw size or if you'd like it to be larger or smaller, enter the cm size you'd prefer.  Please note each print has a maximum size, see product details for further information.

HOW LONG DOES IT TAKE TO GET MY PRINT?

Once your photo has been received, we make your print to order in our Jersey studio and aim to have it on its way to you within 14 days.  If you need your print in a hurry, please contact us directly.

I SEE A BACKING PAPER ON YOUR WEBSITE THAT I LOVE, BUT I CAN'T SEE IT AS AN OPTION WHEN I PLACE MY ORDER.  WHY IS THIS?

Every paper we provide is carefully selected and acquired in small batches.  We are trying to be as kind to the Earth as possible and strive to work on a 'take only what we need' basis.  We also like to mix things up to keep looks fresh and items unique.  Please email us at rocquepaperscissors@gmail.com if you see something you love and we will do our best to find it again or find something similar to suit your needs.

CAN I SEND MY OWN PAPER TO BE USED AS BACKING PAPER IN MY DOG'S PAW PRINT?

Yes!  We love that you've got a specific look in mind. Whether it is a scrap of old wall paper from your first home or a specific colour to match your walls, we will help you make a unique picture even more personal.  Email us at rocquepaperscissors@gmail.com to discuss details.

 
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